Resume

Senior Product Designer for enterprise platforms, UX strategy, and AI-driven product experiences.

17+ years designing enterprise applications, SaaS platforms, scalable digital experiences, and AI-assisted workflows across ServiceNow and Microsoft ecosystems.

Experience

2020 - 2026

Senior Product Designer · ServiceNow
Led end-to-end product design for enterprise platforms, scalable UX solutions, AI-assisted workflows, information architecture, prototyping, usability validation, and cross-functional design alignment.

2017 - 2020

Senior UX Designer · Teletext India Limited
Managed UX lifecycle work across product and marketing platforms, including research, user flows, wireframes, UI design, and scalable design patterns.

2011 - 2017

UX Designer · Microsoft via IKYA
Delivered UX solutions for Microsoft products including Bing, MSN, Windows, and digital experiences, translating complex requirements into intuitive workflows.

2008 - 2011

Earlier experience
Creative Designer / Senior Graphic & Visual Designer roles across freelance, Cinimage Studios, and Ethames Advertising.

Skills

AI product design

Generative AI for UX exploration, prompt engineering for design, AI-assisted research synthesis, AI-powered ideation, concept generation, rapid prototyping, workflow automation, and human-centered AI experiences.

Core UX skills

Product design strategy, UX vision, enterprise UX, SaaS products, user research, journey mapping, information architecture, user flows, wireframes, interaction design, usability testing, design systems, accessibility, and stakeholder management.

Tools

Figma, Figma Make, Claude AI, Sketch, Adobe Creative Suite, and InVision.

Follow

LinkedIn
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